How can we help?

Email Kaellun

For help, bug reports, accessibility feedback, or privacy questions, email us. Do not include your private phrases, medical information, or other sensitive details.

Useful details

• Your iPhone or Android model and operating-system version
• The Awareness version shown in the store
• What you expected and what happened instead
• Whether notification permission is enabled

Notification timing

Delivery is controlled by the operating system. On Android 12 or newer, open Awareness Settings → Delivery → Precise reminder timing and allow Alarms & reminders if several reminders arrive together after a delay. Battery-saving modes can still affect delivery. Awareness is not intended for medication, safety, emergency, or other time-critical alerts.